Zoom Phone Knowledge Base

Everything you need to deploy, manage, and use Zoom Phone—built by experts who've done this dozens of times.

Whether you're an IT admin configuring your first deployment or an end user learning to check voicemail, you'll find clear guidance, real-world tips, and migration-ready checklists designed to make Zoom Phone effortless.

💡 How to Use This Site

This knowledge base is designed to get you up and running quickly—whether you're configuring Zoom Phone for your organization or just learning how to check voicemail.

Here's how to make the most of it:

🔍 Find What You Need

Search bar (top right): Quickly locate topics like "call forwarding" or "porting numbers"
Ask AI (next to search): Not sure how to phrase your question? Let the assistant guide you

📱 Navigate with Ease

Page Outline (right side of any article): Jump to key sections without scrolling
Table of Contents (left sidebar): Explore all available guides by category
Section Selector (top-left dropdown): Switch between Admin, End User, and Landing Page content

💡 Tips for Success

Most articles take less than 5 minutes to read
Visual walkthroughs show you exactly where to click
Common Issues sections help you troubleshoot on the fly
Bookmark pages you reference frequently—settings links, checklists, templates

🚀 Quick Links

Popular Admin Topics:

Implementation Planning Guide
Number Porting
Call Queue Setup
User Provisioning

Popular End User Topics:

Account Setup & Settings
Voicemail & Greetings
Call Forwarding
Sending SMS

🎯 Choose The Right Guide For You

Select the option below that best matches your responsibilities. Each path includes step-by-step guides, common FAQs, and helpful tips designed just for you.