# Zoom Phone Knowledge Base

**Everything you need to deploy, manage, and use Zoom Phone—built by experts who've done this dozens of times.**

Whether you're an IT admin configuring your first deployment or an end user learning to check voicemail, you'll find clear guidance, real-world tips, and migration-ready checklists designed to make Zoom Phone effortless.

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### 💡 How to Use This Site

This knowledge base is designed to get you up and running quickly—whether you're configuring Zoom Phone for your organization or just learning how to check voicemail.

**Here's how to make the most of it:**

#### 🔍 Find What You Need

* **Search bar** (top right): Quickly locate topics like "call forwarding" or "porting numbers"
* **Ask AI** (next to search): Not sure how to phrase your question? Let the assistant guide you

#### 📱 Navigate with Ease

* **Page Outline** (right side of any article): Jump to key sections without scrolling
* **Table of Contents** (left sidebar): Explore all available guides by category
* **Section Selector** (top-left dropdown): Switch between Admin, End User, and Landing Page content

#### 💡 Tips for Success

* Most articles take **less than 5 minutes** to read
* **Visual walkthroughs** show you exactly where to click
* **Common Issues** sections help you troubleshoot on the fly
* Bookmark pages you reference frequently—settings links, checklists, templates

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### 🚀 Quick Links

**Popular Admin Topics:**

* Implementation Planning Guide
* Number Porting
* Call Queue Setup
* User Provisioning

**Popular End User Topics:**

* Account Setup & Settings
* Voicemail & Greetings
* Call Forwarding
* Sending SMS

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### 🎯 Choose The Right Guide For You

Select the option below that best matches your responsibilities.\
Each path includes step-by-step guides, common FAQs, and helpful tips designed just for you.

<table data-card-size="large" data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="image">Cover image</th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>For IT managers, system admins, and operations leads who need to configure users, numbers, call flows, and policies.</td><td><a href="https://app.gitbook.com/s/blQSn1sM3IZJqoAmeRb6/" class="button secondary">View Admin Guide →</a></td><td><a href="https://368021774-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuZStE3LROqiMqewOgO9L%2Fuploads%2FNCdHrdc4zJlGWUPyeZsN%2FFrame%202095586640.png?alt=media&#x26;token=5d578c79-ca6a-4fca-9e6b-034a0ebe73a2">Frame 2095586640.png</a></td><td><a href="https://app.gitbook.com/s/blQSn1sM3IZJqoAmeRb6/">Getting Started for Admins</a></td></tr><tr><td>For team members using Zoom Phone to place calls, check voicemail, text customers, and manage their settings.</td><td><a href="https://app.gitbook.com/s/yFioGCnGHC35e968g1VH/" class="button secondary">View User Guide →</a></td><td><a href="https://368021774-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FuZStE3LROqiMqewOgO9L%2Fuploads%2FLlaVF24cKofmoaOgQlmx%2FFrame%202095586641.png?alt=media&#x26;token=720cd557-21e0-4e55-ab45-900abeb85f66">Frame 2095586641.png</a></td><td><a href="https://app.gitbook.com/s/yFioGCnGHC35e968g1VH/">Welcome to Zoom Phone</a></td></tr></tbody></table>